Scheduled Script

Purpose:

  • Run logic on a schedule

Runs:

  • Server
  • Time-based (cron)

Use When:

  • Cleanup jobs
  • Batch updates
  • NOT for real-time logic

Touches:

  • Tables: any
  • APIs: GlideRecord, gs

Common Mistakes:

  • Heavy logic during business hours
  • No logging

1-Min Example:

  • Nightly close stale incidents